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ATZ worldwide: The trade magazine for technology-oriented management in the automotive industry provides the very latest information from research and development. Our reports focus on the latest R&D findings on every aspect of passenger car and commercial vehicle engineering. Expert authors from industry and science report on individual research projects and on the series development of vehicles and their components.

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General Terms and Conditions / Data protection

Springer DE | Springer Fachmedien Wiesbaden GmbH, Wiesbaden
General Terms and Conditions of Use for Online Services
Version: October 2010

GENERAL TERMS AND CONDITIONS

  1. Scope of application 
    The online services of Springer Fachmedien Wiesbaden GmbH are provided exclusively on the basis of these Terms and Conditions of Use. The Terms and Conditions provided online at the time of your use of our service apply. We shall not acknowledge any provisions derogating from these Terms and Conditions unless these have been confirmed by us in writing. By using the online services of Springer Fachmedien Wiesbaden GmbH you are expressly agreeing to the Terms and Conditions of Use without further declaration.

  2. Conclusion of contract for goods and services offered
    For deliveries from the range offered by Springer Fachmedien Wiesbaden GmbH, we deliver to the postal address provided to us. The shipping costs incurred are calculated at the standard market rates. The place of performance is our distribution centre. For deliveries abroad, you shall be liable for the added shipping costs as well as the additional taxes and customs duties.
    If goods or services are offered by third parties via the online service of Springer Fachmedien Wiesbaden GmbH, any contracts shall be concluded solely between you and the provider of such transactions. Any claims arising from such transactions shall only be against the provider. The respective price lists and terms of purchase of the provider applicable at the time of ordering shall apply for all offers.

  3. Right of cancellation
    Agreements may be revoked within 14 days by writing to

    Springer Customer Service Center GmbH
    Haberstrasse 7
    69126 Heidelberg, Germany
    Telephone: + 49 (0)6221 345-4303
    Fax: +49 (0)6221 345-4229
    Mon to Fri 8:00 – 18:00
    springerDE-service[at]springer.com

    The cancellation shall apply if sent within this period (postmark).
    This period shall begin one day after the order is dispatched.

  4. Availability
    No claims to continuous availability of our websites apply. The websites may be temporarily unavailable, particularly due to maintenance or technical disruptions, without this giving rise to any claims against us.

  5. Datenschutz
    The user hereby consents to the storage and usage of the personal data he/she provides when ordering for the operation of the online services of Springer Fachmedien Wiesbaden GmbH.
    The online services of Springer Fachmedien Wiesbaden GmbH respect the privacy of their users. No personal user information shall be transmitted to third parties or otherwise exploited without prior consent.

    This shall not apply when we have reason to believe this is required
    • for the legal protection of usual users,
    • to comply with statutory requirements,
    • to defend and protect the rights of Springer Fachmedien Wiesbaden GmbH,
    • to comply with these Terms and Conditions of Use or
    • to remedy technical difficulties of the service.

    The online services of Springer Fachmedien Wiesbaden GmbH are provided using user information in compliance with the provisions of the German Data Protection Act (Bundesdatenschutzgesetz) and of the German Teleservices Data Protection Act (Teledienstedatenschutzgesetz).

    The user may ask Springer Fachmedien Wiesbaden GmbH to stop using and/or to delete his/her data with regard to its online services. For this purpose, the user must simply send an information e-mail to SpringerDE-service@springer.com.

    You can prevent the installation of cookies via the corresponding setting in your browser software. However, we would like to point out that in this case you will not be able to make full use of all the functions of this website. 

  6. Other provisions
    If the written form is provided for in this contract, sending an e-mail or a fax shall constitute such written form.
    The laws of the Federal Republic of German, with the exclusion of the UN Purchasing Convention, shall apply to all legal relationships arising from the use of the online services of Springer Fachmedien Wiesbaden GmbH. If you permanently or habitually reside abroad, Munich shall be the legal venue for all claims in connection with your use. We are also entitled to take legal action at your general place of jurisdiction. The following address for service shall apply in the event of a legal dispute: Springer Fachmedien Wiesbaden GmbH, Abraham-Lincoln-Strasse 46, 65189 Wiesbaden, Germany. The place of performance is Wiesbaden, Germany.

  7. Severability clause
    Should individual provisions of these General Terms and Conditions of Use not be legally effective in whole or in part or should they lose all or part of their legal effectiveness, this shall not affect the validity of the remaining General Terms and Conditions of Use. Statutory provisions shall take the place of the ineffective provisions. The same shall apply for any gaps or omissions in the General Terms and Conditions of Use.

DATA PROTECTION 

DGuaranteeing data protection and data security constitutes a basic principle for the online services of Springer Fachmedien Wiesbaden GmbH:
Contents and service features shall only be imparted to persons wishing to receive them.
The online services of Springer Fachmedien Wiesbaden GmbH adhere to the strict provisions of the German Data Protection Act (Datenschutzgesetz) as concerns the use of data.
The service features of the online services of Springer Fachmedien Wiesbaden GmbH are free and accessible to all.

If you believe that you are the victim of misuse in connection with our service features, please write to: SpringerDE-service[at]springer.com
SpringerDE-service[at]springer.com

Imprint

Springer DE | Springer Fachmedien Wiesbaden GmbH
Abraham-Lincoln-Straße 46
65189 Wiesbaden

phone +49 (0)611 / 78 78 – 0
fax +49 (0)611 / 78 78 – 400

springerfachmedien-wiesbaden@springer.com

 

Amtsgericht Wiesbaden, HRB 9754
USt-IdNr. DE811148419
Directors: Armin Gross, Peter Hendriks, Joachim Krieger

Springer DE is part of the special publishing group Springer Science+Business Media.

 

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You can use Service Box to manage your addresses, get in touch with the Reader Service and to find out more about data protection.

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General Terms and Conditions / Data protection

Springer DE | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 
General Terms and Conditions of Use for Online Services
Version: October 2010 

GENERAL TERMS AND CONDITIONS

  1. Scope of application  
    The online services of Springer Fachmedien Wiesbaden GmbH are provided exclusively on the basis of these Terms and Conditions of Use. The Terms and Conditions provided online at the time of your use of our service apply. We shall not acknowledge any provisions derogating from these Terms and Conditions unless these have been confirmed by us in writing. By using the online services of Springer Fachmedien Wiesbaden GmbH you are expressly agreeing to the Terms and Conditions of Use without further declaration. 

  2. Conclusion of contract for goods and services offered 
    For deliveries from the range offered by Springer Fachmedien Wiesbaden GmbH, we deliver to the postal address provided to us. The shipping costs incurred are calculated at the standard market rates. The place of performance is our distribution centre. For deliveries abroad, you shall be liable for the added shipping costs as well as the additional taxes and customs duties. 
    If goods or services are offered by third parties via the online service of Springer Fachmedien Wiesbaden GmbH, any contracts shall be concluded solely between you and the provider of such transactions. Any claims arising from such transactions shall only be against the provider. The respective price lists and terms of purchase of the provider applicable at the time of ordering shall apply for all offers. 

  3. Right of cancellation 
    Agreements may be revoked within 14 days by writing to 

    Springer Customer Service Center GmbH
    Haberstrasse 7 
    69126 Heidelberg, Germany
    Telephone: + 49 (0)6221 345-4303 
    Fax: +49 (0)6221 345-4229
    Mon to Fri 8:00 – 18:00 
    springerDE-service[at]springer.com

    The cancellation shall apply if sent within this period (postmark). 
    This period shall begin one day after the order is dispatched.

  4. Availability
    No claims to continuous availability of our websites apply. The websites may be temporarily unavailable, particularly due to maintenance or technical disruptions, without this giving rise to any claims against us. 

  5. Datenschutz 
    The user hereby consents to the storage and usage of the personal data he/she provides when ordering for the operation of the online services of Springer Fachmedien Wiesbaden GmbH. 
    The online services of Springer Fachmedien Wiesbaden GmbH respect the privacy of their users. No personal user information shall be transmitted to third parties or otherwise exploited without prior consent. 

    This shall not apply when we have reason to believe this is required 
    • for the legal protection of usual users,
    • to comply with statutory requirements,
    • to defend and protect the rights of Springer Fachmedien Wiesbaden GmbH,
    • to comply with these Terms and Conditions of Use or
    • to remedy technical difficulties of the service.

    The online services of Springer Fachmedien Wiesbaden GmbH are provided using user information in compliance with the provisions of the German Data Protection Act (Bundesdatenschutzgesetz) and of the German Teleservices Data Protection Act (Teledienstedatenschutzgesetz). 

    The user may ask Springer Fachmedien Wiesbaden GmbH to stop using and/or to delete his/her data with regard to its online services. For this purpose, the user must simply send an information e-mail to SpringerDE-service@springer.com. 

    You can prevent the installation of cookies via the corresponding setting in your browser software. However, we would like to point out that in this case you will not be able to make full use of all the functions of this website.  

  6. Other provisions
    If the written form is provided for in this contract, sending an e-mail or a fax shall constitute such written form. 
    The laws of the Federal Republic of German, with the exclusion of the UN Purchasing Convention, shall apply to all legal relationships arising from the use of the online services of Springer Fachmedien Wiesbaden GmbH. If you permanently or habitually reside abroad, Munich shall be the legal venue for all claims in connection with your use. We are also entitled to take legal action at your general place of jurisdiction. The following address for service shall apply in the event of a legal dispute: Springer Fachmedien Wiesbaden GmbH, Abraham-Lincoln-Strasse 46, 65189 Wiesbaden, Germany. The place of performance is Wiesbaden, Germany. 

  7. Severability clause 
    Should individual provisions of these General Terms and Conditions of Use not be legally effective in whole or in part or should they lose all or part of their legal effectiveness, this shall not affect the validity of the remaining General Terms and Conditions of Use. Statutory provisions shall take the place of the ineffective provisions. The same shall apply for any gaps or omissions in the General Terms and Conditions of Use.

DATA PROTECTION 

DGuaranteeing data protection and data security constitutes a basic principle for the online services of Springer Fachmedien Wiesbaden GmbH: 
Contents and service features shall only be imparted to persons wishing to receive them. 
The online services of Springer Fachmedien Wiesbaden GmbH adhere to the strict provisions of the German Data Protection Act (Datenschutzgesetz) as concerns the use of data. 
The service features of the online services of Springer Fachmedien Wiesbaden GmbH are free and accessible to all. 

If you believe that you are the victim of misuse in connection with our service features, please write to: SpringerDE-service[at]springer.com

FAQ

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Pay conveniently against invoice.

I have a question about my invoice. Who can I ask?

You will find all the contact information for our Customer Service Centre on the left hand side of your invoice. You will also find your customer and invoice number in the heading of your invoice.

Can I return an order if it does not correspond to my expectations?

Yes, you can return goods without giving reasons within two weeks of receipt. You will find more information on your right of cancellation here.

Where can I buy your magazines?

You can order all magazines of Springer Fachmedien Wiesbaden GmbH in this shop or from all bookshops.

Can subscriptions be limited?

Yes.

Who do I ask about subscription?

For questions on Springer Gabler (business sector) magazines, please contact:
Springer Customer Service GmbH (SCSC), Service Springer Gabler, Haberstr. 7, 69126 Heidelberg, Germany  
Telephone 06221. 345-4303), Fax: 06221. 345-4229 or e-mail: springergabler-service[at]springer.com .

For questions on Springer Vieweg (technical sector) magazines, please contact:
Springer Customer Service GmbH (SCSC), Service Springer Vieweg, Haberstr. 7, 69126 Heidelberg, Germany 
Telephone 06221. 345-4303), Fax: 06221. 345-4229 or e-mail: springervieweg-service[at]springer.com .

Can I also order single issues?

Yes, you can order single copies of each magazine directly in this shop.

Can I have a trial subscription?

Yes, you can order a trial subscription. You will receive 2 free issues per magazine. The trial subscription will automatically be converted to a subscription if it is not cancelled within 14 days of receiving the last issue.

Am I taking a risk by subscribing?

No, you are not taking any risk by subscribing with us. You can cancel the subscription at any time effective from the next available issue by contacting the SCSC Readers' Service. We will of course reimburse any amounts paid in excess.

I have moved. Where do I send my change of address?

You can enter your change of address directly in the shop, in the Customer Service section. Or contact our SCSC Readers' Service.

Where can I find my customer number?

  • Your customer number is written on the address label: a ten-digit number between # or *,
  • You can find it on invoices and reminders,
  • Or you can ask the SCSC Readers' Service.

Where can I find the cancellation periods?

In the imprint of each magazine. In principle, you are not taking any risk with us. Each subscription (except for Leser Werben Leser) is fully flexible and can be cancelled at any time.

Can I request individual magazine articles?

Many of our magazines have an online archive on their respective magazine website. As a subscriber, you can access this archive for free. Non-subscribers can download articles against payment.

Who do I contact if I cannot find magazine articles in the online archive?

The SCSC Readers' Service (telephone 06221. 345-4303) will be glad to assist you.

Who do I contact for ad placements and to send media data?

Best Ad Media Hotline 0611. 7878-555, Fax 0611. 7878-430 or e-mail: anzeigenabteilung[at]springer.com