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ATZ worldwide: The trade magazine for technology-oriented management in the automotive industry provides the very latest information from research and development. Our reports focus on the latest R&D findings on every aspect of passenger car and commercial vehicle engineering. Expert authors from industry and science report on individual research projects and on the series development of vehicles and their components.

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General Terms and Conditions / Data protection

Springer DE | Springer Fachmedien Wiesbaden GmbH, Wiesbaden
General Terms and Conditions of Use for Online Services
Version: October 2010

GENERAL TERMS AND CONDITIONS

  1. Scope of application 
    The online services of Springer Fachmedien Wiesbaden GmbH are provided exclusively on the basis of these Terms and Conditions of Use. The Terms and Conditions provided online at the time of your use of our service apply. We shall not acknowledge any provisions derogating from these Terms and Conditions unless these have been confirmed by us in writing. By using the online services of Springer Fachmedien Wiesbaden GmbH you are expressly agreeing to the Terms and Conditions of Use without further declaration.

  2. Conclusion of contract for goods and services offered
    For deliveries from the range offered by Springer Fachmedien Wiesbaden GmbH, we deliver to the postal address provided to us. The shipping costs incurred are calculated at the standard market rates. The place of performance is our distribution centre. For deliveries abroad, you shall be liable for the added shipping costs as well as the additional taxes and customs duties.
    If goods or services are offered by third parties via the online service of Springer Fachmedien Wiesbaden GmbH, any contracts shall be concluded solely between you and the provider of such transactions. Any claims arising from such transactions shall only be against the provider. The respective price lists and terms of purchase of the provider applicable at the time of ordering shall apply for all offers.

  3. Right of cancellation
    Agreements may be revoked within 14 days by writing to

    Springer Customer Service Center GmbH
    Haberstrasse 7
    69126 Heidelberg, Germany
    Telephone: + 49 (0)6221 345-4303
    Fax: +49 (0)6221 345-4229
    Mon to Fri 8:00 – 18:00
    springerDE-service[at]springer.com

    The cancellation shall apply if sent within this period (postmark).
    This period shall begin one day after the order is dispatched.

  4. Availability
    No claims to continuous availability of our websites apply. The websites may be temporarily unavailable, particularly due to maintenance or technical disruptions, without this giving rise to any claims against us.

  5. Datenschutz
    The user hereby consents to the storage and usage of the personal data he/she provides when ordering for the operation of the online services of Springer Fachmedien Wiesbaden GmbH.
    The online services of Springer Fachmedien Wiesbaden GmbH respect the privacy of their users. No personal user information shall be transmitted to third parties or otherwise exploited without prior consent.

    This shall not apply when we have reason to believe this is required
    • for the legal protection of usual users,
    • to comply with statutory requirements,
    • to defend and protect the rights of Springer Fachmedien Wiesbaden GmbH,
    • to comply with these Terms and Conditions of Use or
    • to remedy technical difficulties of the service.

    The online services of Springer Fachmedien Wiesbaden GmbH are provided using user information in compliance with the provisions of the German Data Protection Act (Bundesdatenschutzgesetz) and of the German Teleservices Data Protection Act (Teledienstedatenschutzgesetz).

    The user may ask Springer Fachmedien Wiesbaden GmbH to stop using and/or to delete his/her data with regard to its online services. For this purpose, the user must simply send an information e-mail to SpringerDE-service@springer.com.

    You can prevent the installation of cookies via the corresponding setting in your browser software. However, we would like to point out that in this case you will not be able to make full use of all the functions of this website. 

  6. Other provisions
    If the written form is provided for in this contract, sending an e-mail or a fax shall constitute such written form.
    The laws of the Federal Republic of German, with the exclusion of the UN Purchasing Convention, shall apply to all legal relationships arising from the use of the online services of Springer Fachmedien Wiesbaden GmbH. If you permanently or habitually reside abroad, Munich shall be the legal venue for all claims in connection with your use. We are also entitled to take legal action at your general place of jurisdiction. The following address for service shall apply in the event of a legal dispute: Springer Fachmedien Wiesbaden GmbH, Abraham-Lincoln-Strasse 46, 65189 Wiesbaden, Germany. The place of performance is Wiesbaden, Germany.

  7. Severability clause
    Should individual provisions of these General Terms and Conditions of Use not be legally effective in whole or in part or should they lose all or part of their legal effectiveness, this shall not affect the validity of the remaining General Terms and Conditions of Use. Statutory provisions shall take the place of the ineffective provisions. The same shall apply for any gaps or omissions in the General Terms and Conditions of Use.

DATA PROTECTION 

DGuaranteeing data protection and data security constitutes a basic principle for the online services of Springer Fachmedien Wiesbaden GmbH:
Contents and service features shall only be imparted to persons wishing to receive them.
The online services of Springer Fachmedien Wiesbaden GmbH adhere to the strict provisions of the German Data Protection Act (Datenschutzgesetz) as concerns the use of data.
The service features of the online services of Springer Fachmedien Wiesbaden GmbH are free and accessible to all.

If you believe that you are the victim of misuse in connection with our service features, please write to: SpringerDE-service[at]springer.com
SpringerDE-service[at]springer.com

Imprint

Springer DE | Springer Fachmedien Wiesbaden GmbH
Abraham-Lincoln-Straße 46
65189 Wiesbaden

phone +49 (0)611 / 78 78 – 0
fax +49 (0)611 / 78 78 – 400

springerfachmedien-wiesbaden@springer.com

 

Amtsgericht Wiesbaden, HRB 9754
USt-IdNr. DE811148419
Directors: Armin Gross, Peter Hendriks, Joachim Krieger

Springer DE is part of the special publishing group Springer Science+Business Media.

 

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Data Protection

General Terms and Conditions / Privacy Notice

Springer DE | Springer Fachmedien Wiesbaden GmbH, Wiesbaden
Abraham-Lincoln-Strasse 46, 65189 Wiesbaden, Germany
Tel: +49 (0)611 / 78 78 – 0, Fax: +49 (0)611 / 78 78 – 400
www.springerfachmedien-wiesbaden[at]springer.com
Managing Directors: Armin Gross, Peter Hendriks, Joachim Krieger
Entered under the number HRB 9754 in the Commercial Register kept by the Local Court (Amtsgericht) of Wiesbaden, Germany
Customer Service Center: Springer Customer Service Center GmbH, Haberstrasse 7, 69126 Heidelberg, Germany
Tel: +49 (0)6221 / 345 – 4303, Fax: +49 (0)6221 / 345 – 4229

Effective as of: June 13th, 2014

GENERAL TERMS AND CONDITIONS 

  1. Applicable scope
    1.1 The online services of Springer Fachmedien Wiesbaden GmbH provided via the website www.meinfachwissen.de are offered exclusively on the basis of the present General Terms and Conditions. Any deviating terms will not be acknowledged by us unless we have confirmed them in writing.
    1.2 In the event the present General Terms and Conditions are amended at a future point in time, we will give notice of any such amendment. If you do not lodge an objection to the content of the amendment within four (4) weeks of receiving our notification, the General Terms and Conditions shall apply as amended. Our notification will include a specific reference to this legal consequence. If you do lodge an objection, we will be entitled to terminate the contract for grave cause.

  2. Conclusion of contract for goods and services offered
    2.1. The presentation of the products on the website does not constitute an offer to enter into a contract; it is an invitation to place orders. After inputting your data, you will have the opportunity to perform a final review of your order, and you may go back if necessary to correct any errors. You may discontinue the ordering process at any time by closing the browser window. You will not have made a binding offer to conclude a contract until you press the button “Order with an obligation to pay”
    2.2 We will promptly confirm receipt of your order via email. This will not yet constitute an acceptance of your order, however. A contract will not be deemed concluded until we accept the order – either explicitly, or implicitly by delivering the goods or by activating access. We will not store the text of the contract.

  3. Delivery and shipping costs
    3.1 The goods/services ordered from Springer Fachmedien Wiesbaden GmbH will be delivered to the address you have provided to us. Deliveries will be performed within 30 workdays by the following shippers: Deutsche Post (wrappers and letters), DPD (packages and small parcels) or Spring (shipment to foreign destinations). The associated shipping costs will be shown on the ordering page of the website. The place of performance is our distribution warehouse; if you qualify as a “consumer” (i.e. a natural person concluding the contract for purposes that do not primarily involve commercial activities or a freelance occupation), then the risk will not devolve until the time of handover. In the case of deliveries abroad, you will assume any increase in the shipping costs as well as any additional taxes and customs duties.
    3.2 Insofar as third-party goods/services are offered via the online services of Springer Fachmedien Wiesbaden GmbH, any contracts concluded in this connection will arise exclusively between you and the offeror of the third-party goods/services. Any claims arising from such transactions are to be asserted exclusively against the offeror. All offers will be subject to the price lists and ordering terms of the offeror in the version respectively current at the time the order is placed.

  4. Payment
    Payments will be made against invoice and will be due immediately. Once we receive your order, we will send out an order confirmation with information on shipment and the possible modes of payment.

  5. Right of revocation
    If you qualify as a “consumer” (i.e. a natural person concluding the contract for purposes that do not primarily involve commercial activities or a freelance occupation), you will enjoy a statutory right of revocation under German law.

    However, this right of revocation will not apply to contracts for any of the following:

    • The delivery of sound/video recordings or computer software in a sealed package, insofar as the seal has been broken following delivery;
    • The delivery of newspapers, magazines or illustrated reviews (applies to individual issues only; subscription contracts will be subject to a right of revocation).

    If the contract involves delivery of non-physical digital content, you must consent to the contractual performance beginning prior to the revocation deadline expiring.
  6. a) The following will apply to contracts for goods/services delivered as part of a single shipment

    Instructions on the right of revocation

    Right of revocation

    You have the right to revoke the present contract within fourteen (14) days without having to state cause.

    The revocation period will expire fourteen (14) days after you (or a third party designated by you who is not the carrier) has taken the goods into his possession.

    In order to exercise your right of revocation, you must inform us (Springer Fachmedien Wiesbaden GmbH, Abraham-Lincoln-Strasse 46, 65189 Wiesbaden, Germany, telephone: +49 (0)611 / 78 78 – 0, fax: +49 (0)611 / 78 78 – 400, www.springerfachmedien-wiesbaden[at]springer.com) of your intention to revoke the present contract by means of an unequivocal declaration (e.g. a letter transmitted by mail, fax, or email). You may use the attached Template Revocation Form; however, its use is not mandatory.

    Your declaration of revocation will be considered timely so long as it is dispatched prior to expiry of the revocation deadline.

    Legal consequences of revocation

    If you revoke the present contract, we will refund you for all payments we have received from you, including delivery costs (to the exception of any additional costs arising from your request for some other mode of delivery than the most cost-efficient form of standard delivery offered by us); we will effect said refund without undue delay, but in any case within fourteen (14) days of our receipt of your notice of revocation from the present contract. Unless expressly arranged otherwise with you, we will effect the refund using the same means of payment that you used for the original transaction; you will never be charged any fees in connection with said refund. We reserve the right to refuse a refund until the goods have been returned to us or until you can provide proof that you have shipped the goods back to us, whichever occurs first.

    You must return-ship or hand the goods back to us without undue delay, but in any case within fourteen (14) days of dispatching your notice of revocation from the present contract. This deadline will be deemed met so long as you dispatch the goods before the fourteen-day period has expired. You will assume all direct costs for return shipment of the goods.

    You will be obligated to provide indemnification for any impairment of the goods’ value only if such impairment of value is attributable to your handling of the goods beyond the extent necessary to verify the goods’ condition, characteristics, or functionality.

    b) The following will apply to contracts for goods ordered together but delivered separately:

    Instructions on the right of revocation

    Right of revocation

    You have the right to revoke the present contract within fourteen (14) days without having to state cause.

    The revocation deadline will expire fourteen (14) days after you (or a third party designated by you who is not a carrier) has taken the goods into his possession.

    In order to exercise your right of revocation, you must inform us (Springer Fachmedien Wiesbaden GmbH, Abraham-Lincoln-Strasse 46, 65189 Wiesbaden, Germany, telephone: +49 (0)611 / 78 78 – 0, fax: +49 (0)611 / 78 78 – 400, www.springerfachmedien-wiesbaden[at]springer.com) of your intention to revoke the present contract by means of an unequivocal declaration (e.g. a letter transmitted by mail, fax, or email). You may use the attached Template Revocation Form; however, its use is not mandatory.

    Your declaration of revocation will be considered timely so long as it is dispatched prior to expiry of the revocation deadline.

    Legal consequences of revocation

    If you revoke the present contract, we will refund you for all payments we have received from you, including delivery costs (to the exception of any additional costs arising from your request for some other mode of delivery than the most cost-efficient form of standard delivery offered by us); we will effect said refund without undue delay, but in any case within fourteen (14) days of our receipt of your notice of revocation from the present contract. Unless expressly arranged otherwise with you, we will effect the refund using the same means of payment that you used for the original transaction; you will never be charged any fees in connection with said refund. We reserve the right to refuse a refund until the goods have been returned to us or until you can provide proof that you have shipped the goods back to us, whichever occurs first.

    You must return-ship or hand the goods back to us without undue delay, but in any case within fourteen (14) days of dispatching your notice of revocation from the present contract. This deadline will be deemed met so long as you dispatch the goods before the fourteen-day period has expired. You will assume all direct costs for return shipment of the goods.

    You will be obligated to provide indemnification for any impairment of the goods’ value only if such impairment of value is attributable to your handling of the goods beyond the extent necessary to verify the goods’ condition, characteristics, or functionality.

    c) The following will apply to print subscriptions:

    Instructions on the right of revocation

    Right of revocation

    You have the right to revoke the present contract within fourteen (14) days without having to state cause.

    The revocation deadline will expire fourteen (14) days after you (or a third party designated by you who is not a carrier) has taken the goods into his possession.

    In order to exercise your right of revocation, you must inform us (Springer Fachmedien Wiesbaden GmbH, Abraham-Lincoln-Strasse 46, 65189 Wiesbaden, Germany, telephone: +49 (0)611 / 78 78 – 0, fax: +49 (0)611 / 78 78 – 400, www.springerfachmedien-wiesbaden[at]springer.com) of your intention to revoke the present contract by means of an unequivocal declaration (e.g. a letter transmitted by mail, fax, or email). You may use the attached Template Revocation Form; however, its use is not mandatory.

    Your declaration of revocation will be considered timely so long as it is dispatched prior to expiry of the revocation deadline.

    Legal consequences of revocation

    If you revoke the present contract, we will refund you for all payments we have received from you, including delivery costs (to the exception of any additional costs arising from your request for some other mode of delivery than the most cost-efficient form of standard delivery offered by us); we will effect said refund without undue delay, but in any case within fourteen (14) days of our receipt of your notice of revocation from the present contract. Unless expressly arranged otherwise with you, we will effect the refund using the same means of payment that you used for the original transaction; you will never be charged any fees in connection with said refund. We reserve the right to refuse a refund until the goods have been returned to us or until you can provide proof that you have shipped the goods back to us, whichever occurs first.

    You must return-ship or hand the goods back to us without undue delay, but in any case within fourteen (14) days of dispatching your notice of revocation from the present contract. This deadline will be deemed met so long as you dispatch the goods before the fourteen-day period has expired. You will assume all direct costs for return shipment of the goods.

    You will be obligated to provide indemnification for any impairment of the goods’ value only if such impairment of value is attributable to your handling of the goods beyond the extent necessary to verify the goods’ condition, characteristics, or functionality.

    d) The following will apply to contracts for the delivery of non-physical digital content (e-newspapers and e-books as well as downloads):

    Instructions on the right of revocation

    Right of revocation

    You have the right to revoke the present contract within fourteen (14) days without having to state cause.

    The revocation deadline will expire fourteen (14) days after conclusion of the present contract.

    In order to exercise your right of revocation, you must inform us (Springer Fachmedien Wiesbaden GmbH, Abraham-Lincoln-Strasse 46, 65189 Wiesbaden, Germany, telephone: +49 (0)611 / 78 78 – 0, fax: +49 (0)611 / 78 78 – 400, www.springerfachmedien-wiesbaden[at]springer.com) of your intention to revoke the present contract by means of an unequivocal declaration (e.g. a letter transmitted by mail, fax, or email). You may use the attached Template Revocation Form; however, its use is not mandatory.

    Your declaration of revocation will be considered timely so long as it is dispatched before expiry of the revocation deadline.

    Legal consequences of revocation

    If you revoke the present contract, we will refund you for all payments we have received from you, including delivery costs (to the exception of any additional costs arising from your request for some other mode of delivery than the most cost-efficient form of standard delivery offered by us); we will effect said refund without undue delay, but in any case within fourteen (14) days of our receipt of your notice of revocation from the present contract. Unless expressly arranged otherwise with you, we will effect the refund using the same means of payment that you used for the original transaction; you will never be charged any fees in connection with said refund.

    e) You may use the following template form for your declaration of revocation (its use is not mandatory, however):

    Template Revocation Form

    (If you wish to revoke the present contract, please fill out this form and return it to us.)

               To: Springer Fachmedien Wiesbaden GmbH
               Abraham-Lincoln-Strasse 46
               65189 Wiesbaden, Germany
               Tel: +49 (0)611 7878 0, Fax; +49 (0)611 7878 400,
               www.springerfachmedien-wiesbaden[at]springer.com

    :I/we hereby revoke (*) the contract I/we (*) have concluded for the purchase of:

    the following goods (*)/the following services (*):

    Ordered (*)/received (*) on:

    Name of the consumer(s):
    Address of the consumer(s):
    Signature of the consumer(s) (only for declarations written on paper):
    Date

    ___

    (*) Please strike out whatever is not applicable .

  7. Availability
    We in no way warrant the round-the-clock availability of our websites. It is possible that our websites may be temporarily unavailable, particularly due to maintenance work or technical problems, but this will not entitle you to any claims.

  8. Liability
    We will not be liable for any losses/damage which you may suffer as a result of your reliance on the content and/or information that you receive through your use of the online services of Springer Fachmedien Wiesbaden GmbH unless either of the following applies: The loss/damage in question was culpably caused by the intentional or grossly negligent conduct of the legal representatives or vicarious agents of Springer Fachmedien Wiesbaden GmbH; or a so-called “cardinal obligation” (i.e. a contractual obligation the adherence to which is the basis for proper fulfillment of the contract and on the compliance with which the contractual counterparty may as a general rule rely) has been breached, whereby causation by simple negligence will suffice; In the latter case, our liability will be limited to whatever loss or damage is typical or foreseeable in connection with services such as those forming the subject matter of the present contract. Our liability for injury to life, limb or health, as well as our liability under product liability law, will remain unaffected.

  9. Severability clause
    Should any individual provision of the present General Terms and Conditions be legally invalid, either as a whole or in part, or should it become so invalid at some future date, then this shall not affect the validity of the remaining provisions of the present General Terms and Conditions. In this case, the invalid provision shall be replaced by the corresponding statutory provisions. The same shall apply by analogy insofar as the present General Terms and Conditions are found to contain omissions.

PRIVACY NOTICE

Safeguarding data protection and data security is a foundational principle for the online services of Springer Fachmedien Wiesbaden GmbH: Thus, our contents and services are only forwarded to persons who have expressly requested them.
The online services of Springer Fachmedien Wiesbaden GmbH fully comply with the stringent requirements of the Bundesdatenschutzgesetz (BDSG, Federal Data Protection Act)) when it comes to the use of data. The online services of Springer Fachmedien Wiesbaden GmbH are accessible to the general public free of charge.

If you believe you have become the victim of abusive practices in connection with our services, please contact us in writing at: SpringerDE-service[at]springer.com

FAQ

What are my payment options?

Pay conveniently against invoice.

I have a question about my invoice. Who can I ask?

You will find all the contact information for our Customer Service Centre on the left hand side of your invoice. You will also find your customer and invoice number in the heading of your invoice.

Can I return an order if it does not correspond to my expectations?

Yes, you can return goods without giving reasons within two weeks of receipt. You will find more information on your right of cancellation here.

Where can I buy your magazines?

You can order all magazines of Springer Fachmedien Wiesbaden GmbH in this shop or from all bookshops.

Can subscriptions be limited?

Yes.

Who do I ask about subscription?

For questions on Springer Gabler (business sector) magazines, please contact:
Springer Customer Service GmbH (SCSC), Service Springer Gabler, Haberstr. 7, 69126 Heidelberg, Germany  
Telephone 06221. 345-4303), Fax: 06221. 345-4229 or e-mail: springergabler-service[at]springer.com .

For questions on Springer Vieweg (technical sector) magazines, please contact:
Springer Customer Service GmbH (SCSC), Service Springer Vieweg, Haberstr. 7, 69126 Heidelberg, Germany 
Telephone 06221. 345-4303), Fax: 06221. 345-4229 or e-mail: springervieweg-service[at]springer.com .

Can I also order single issues?

Yes, you can order single copies of each magazine directly in this shop.

Can I have a trial subscription?

Yes, you can order a trial subscription. You will receive 2 free issues per magazine. The trial subscription will automatically be converted to a subscription if it is not cancelled within 14 days of receiving the last issue.

Am I taking a risk by subscribing?

No, you are not taking any risk by subscribing with us. You can cancel the subscription at any time effective from the next available issue by contacting the SCSC Readers' Service. We will of course reimburse any amounts paid in excess.

I have moved. Where do I send my change of address?

You can enter your change of address directly in the shop, in the Customer Service section. Or contact our SCSC Readers' Service.

Where can I find my customer number?

  • Your customer number is written on the address label: a ten-digit number between # or *,
  • You can find it on invoices and reminders,
  • Or you can ask the SCSC Readers' Service.

Where can I find the cancellation periods?

In the imprint of each magazine. In principle, you are not taking any risk with us. Each subscription (except for Leser Werben Leser) is fully flexible and can be cancelled at any time.

Can I request individual magazine articles?

Many of our magazines have an online archive on their respective magazine website. As a subscriber, you can access this archive for free. Non-subscribers can download articles against payment.

Who do I contact if I cannot find magazine articles in the online archive?

The SCSC Readers' Service (telephone 06221. 345-4303) will be glad to assist you.

Who do I contact for ad placements and to send media data?

Best Ad Media Hotline 0611. 7878-555, Fax 0611. 7878-430 or e-mail: anzeigenabteilung[at]springer.com